Fixing Garmin Connect Bluetooth Pairing Issue with Huawei Phone

By | January 1, 2018

Today I have tried to setup my New Year Gift – Huawei P10 Lite with my old friend – Garmin Vivoactive. Since it took me more than 4 hours in total, I would like to share the solution with you, as it seems that the issue is related to most Huawei phone – Garmin Watch pair.

I am not sure what exactly worked, but finally I have the ability to sync data, get notifications on the phone, and so on. I will just describe what I did to make it work.

1. Download and install most recent Garmin Express software (I suppose most of you are still using Windows for any purpose)

2. Add your phone to Garmin Express and wait until sync has finished. Make sure that device appears at your Garmin Connect top panel. See screenshot below.

3. Stop Google Play Services. I don’t know what exactly affects pairing, but it works when services are not running. :) If stopping does not help, remove Google Play Services update, as it seems that only most recent versions interfere with pairing process. If you don’t know where to do this, go to Settings->Applications->Google Play Services->Stop.

4. Open Garmin Connect Mobile, skip initial setup and go to Garmin Devices. You should see the synced device there.

5. Tap the device name and try pairing it as usual (your watch will show the code and you will be able to input it).

6. Start Google Play Services and have fun with your watch. If you have removed updates, it’s time to get them back to most recent version.

I have tried various solutions: this one and also this – none of them helped. I won’t even tell you about numerous software re-installations and factory resets of the watch. Hope this will help someone to save some time struggling to make Garmin watches work with Huawei phones. I tried to post this on official Garmin forum, but it seems they have some database issues, so I hope Google will index my post and will advance it to its results. :)

If you have any other solutions or at least explanation, why my idea works, just let me know in comments. As I understood, this issue is not only related to Huawei phones; this method will also be useful for Samsung and other brands, when it comes to sync with Garmin connect.

26 thoughts on “Fixing Garmin Connect Bluetooth Pairing Issue with Huawei Phone

  1. waarizag

    HI bUDDY,

    yOU HAVE SAVED MY LIFE.

    I REALLY APPRECIATE YOUR INFO. I tried to get a solution with huawei and garmin, but they didnt help me. I reviewd all the webpages and nothing worked either.

    Until I found your post. Thanks sooo much !…

    Reply
  2. Lisa

    I just wanted to say, thank you so much for posting this. 2 and a half hours driving myself crazy trying to find a solution. If u were here I would hug you haha

    Reply
  3. Peter

    Hello,
    I don’t know how on earth you managed to figure this out but you have helped me too. My Huawei P10 lite just would not pair and sync with. Yes Garmin FR25.

    I uninstalled Google play services and now it’s working. Thank you so much. I hope sometime you will also be rewarded for sharing your helpfulness.

    Cheers

    Peter

    Reply
  4. Merel

    You are my hero! Can’t thank you enough. Have been trying all sorts of things to get it working and this actually worked! Thank you very very very much!

    Reply
  5. Malcolm

    Worked for me with Vivomove HR to P10 lite. Google play services can be forced to stop and that works as well. Mine restarted once the watch was connected.

    Reply
  6. Colin Macgregor

    You are a star!
    Been trying for hours with a Huawei P9 until i found your post and it all works well now.

    Thank you so much ;)

    Reply
  7. Jj

    Thankyou. Pointed me in the right direction. I couldnt pair phone with express so paired watch.. Stopping google play stores sorted the phone to watch pairing

    Reply
  8. Marko

    Thanks man, this really worked. I had issues pairing my Garmin Vivoactive 3 and Huawei p10 lite for days without any luck.

    Stopping of Google Play Services solved the issue!

    Cheers!

    Reply
  9. Capper20

    Connected right away on P10 Lite once I disabled and uninstalled Google Play Services then stopped service. Once I updated GPS it lost the Vivoactive3 again and won’t connect unless I force stop GPS again. I expect others will also have the same issue.

    A much easier option than running an old phone just for sync…

    Reply
    1. admin Post author

      Try rebooting the phone – it usually helps. Sometimes sync is being lost, but it gets restored after phone reboot.

      Reply
  10. jel888

    Thanks SOOOOO very much, I had to uninstall Google Play services (going back to factory install version) for it to work. Seems to be stuck on the Sync with mobile app step though.

    Note too that Garmin US told me there a legal action happening and that Garmin France asks you to send in you watch (I assume to replace or fix).

    Reply
    1. jel888

      It was stuck because there was a lot to sync, but it finally finished the sync after about 5-7 minutes, so wait.

      Reply
  11. TonyJS5

    This is fantastic, thank you. After trying everything I could find since about October 2017, this solution has allowed me to connect my and my wife’s Vivoactive 3 to my Huawei P9 Lite and her Samsung Galaxy A3 respectively. My watch took about 20 mins to sync. Thank you!

    Reply
  12. Kevin Byrne

    Thank you very much! I was at a loss and after various e mails to Garmin support and hoping that updates would resolve it! I;m back in business with my trusted Vivoactive.

    Reply
  13. Mariano

    Thanks!!! I was worried. I bought my Forerunner 30 and I tought it was a mistake.

    For all who still have problems, verify you have on your mobile data, wireless and gps location services on your phone.

    Reply
  14. Tomáš

    Thanks so much. Like other people here, this was the only solution that got the pairing work for Forerunner 235 + Huawei P8 lite. I have been waiting for the solution from Huawei or Garmin for 4 months. Still there is nothing to this day.

    I think Garmin engineers are not aware of this simple workaround otherwise they would post it to their forums.

    Reply
  15. Fabio

    If only I knew this before returning the Vivosmart!!! That was last Christmas and I tried everything but to disable Google Services. Damn! ;D You did great! Does it works with no problem after you re-start Google Services?
    I must also say that is so ridiculous that Garmin (and/or Huawei of course) didn’t fix the issue! It is (and was) so easy to be aware of it… just google it!

    Reply
  16. Maikel

    Last weekend I updated my P10 with Emui 8 and over it is…
    No solution works… My Huawei can not find my Garmin Forerunner 230.
    So if you read this before you update… please don’t!

    Reply
  17. Zuzana

    Thanks very much!! I managed to synch my Huawei P8 Lite with Garmin Vivoactive only with stopping Google play and uninstalling Google play services for Instant apps.

    Reply
  18. Ali Bee

    Thanks also worked for me after aaaages of trying to find a solution!!!!!! :D

    Reply
  19. Gareth Edwards

    Amazing
    How has such a simple fix not been recognised by Garmin.
    Even on the XDA site there are convoluted fixes that involve turning Bluetooth/wifi on and off(that incidentally worked once for me after much hassle).
    I’ve since seen this, and it worked straightaway so thank you for this fix.
    I’ve also linked to this doc on one of the XDA threads giving you the kudos for finding this
    Thanks again

    Reply
  20. Billy Da

    +1 to this working on Huawei P20 Pro & Edge 520

    thanks !

    Reply
  21. Billy Da

    Actually, -1.
    This fix worked for a while, but every time I restart the Garmin it loses connection to the P20 Pro again….

    Any other ideas anyone?

    thanks

    Reply

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